Privacy Policy
Last updated: 21 July 2026
IGLOO Co-Working Spaces LLP (“IGLOO,” “we,” “us,” “our”) operates igloocoworkingspaces.com (the “Website”) and provides virtual office, co-working, meeting room, and business registration assistance services (“Services”) from our centres in Trivandrum and Kochi.
This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our Website or Services, you agree to the practices described here.
1.1 Information We Collect
- Contact & enquiry details: Name, phone number, email address, and the service you’re enquiring about, submitted through our website forms, WhatsApp links, or phone calls.
- KYC / registration documents: If you engage us for a virtual office address, GST registration support, or company/LLP incorporation assistance, we may collect identity proof, address proof, PAN, photographs, and other documents required for these processes.
- Mail & courier details: If you use our mail-forwarding service, we process sender/recipient details on couriers and documents addressed to your registered business.
- Technical data: IP address, browser type, device information, and website usage data collected automatically via cookies and analytics/advertising tools (see Section 1.5).
- Ad-campaign data: Information from Google Ads and similar platforms (e.g., which ad or keyword led you to us) used to measure campaign performance.
1.2 How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes for our Services;
- Set up and manage your virtual office, co-working, or meeting room booking;
- Facilitate GST registration, MSME registration, and company/LLP incorporation support;
- Forward mail and courier notifications to you;
- Communicate service updates, invoices, and renewal reminders;
- Measure and improve our Google Ads campaigns and website performance;
- Comply with legal, regulatory, or statutory obligations (e.g., ROC or GST authority requirements).
1.3 Sharing of Information with Third Parties
We do not sell your personal information. We may share it only in the following circumstances:
- Government & regulatory authorities: Where required for GST registration, company/LLP incorporation, or ROC compliance, your documents will necessarily be submitted to the relevant government portals (e.g., GST Network, Ministry of Corporate Affairs).
- Third-party registration service provider: GST registration, MSME registration, and company/LLP incorporation assistance are carried out by an independent, legally authorized third-party professional/firm (e.g., Chartered Accountant, Company Secretary, or tax practitioner) engaged by IGLOO. We share only the documents and details necessary for them to complete your registration. IGLOO facilitates this introduction but the professional services themselves are rendered independently by that third party under their own professional responsibility.
- Service providers: Vendors who help us operate our business (e.g., hosting providers, WhatsApp Business/communication tools, payment processors, courier partners), bound by confidentiality obligations.
- Legal requirements: Where disclosure is required by law, court order, or to protect our rights, property, or safety, or that of our clients.
1.4 Data Retention
We retain personal and registration-related data for as long as needed to provide the Services, meet statutory retention requirements (e.g., under GST/Companies Act record-keeping rules), and resolve disputes. You may request deletion of non-statutory data at any time (see Section 1.7).
1.5 Cookies & Advertising
Our Website may use cookies and similar technologies, including Google Ads and Google Analytics, to:
- Understand how visitors use the site;
- Measure the performance of our ad campaigns;
- Show remarketing ads to past visitors on other websites.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
1.6 Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
1.7 Your Rights
You may contact us to:
- Request a copy of the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data, subject to our statutory retention obligations;
- Withdraw consent for marketing communications at any time.
To exercise these rights, email us at info@igloocoworkingspaces.com.
1.8 Children’s Privacy
Our Services are intended for businesses and individuals aged 18 and above. We do not knowingly collect information from minors.
1.9 Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the Website after changes constitutes acceptance of the updated policy.
1.10 Contact Us
IGLOO Co-Working Spaces LLP Suffis Arcade, Pattom, Trivandrum Email: info@igloocoworkingspaces.com Phone: +91 8111991966 / +91 8111991967 / +91 8111991969